Varför ska en e-handel eller ett onlineföretag certifiera sig?

En certifiering från CertifieradVerksamhet.se gör det enklare för kunder att se att er webbutik eller ert onlineföretag är seriöst, kontrollerat och lätt att nå. Ni visar att det finns tydliga kontaktuppgifter, ordning på företagsregistrering och en strukturerad hantering av köpinformation, leveranser, reklamationer och kundservice.

Granskar ni våra priser, produkter eller leverantörer?

Nej. CertifieradVerksamhet.se bedömer inte prisnivåer, sortiment eller kvalitet på enskilda produkter. Vi granskar företaget bakom – registrering, kontaktuppgifter, grundläggande ekonomisk stabilitet och hur ni arbetar med information, köpvillkor, klagomål och kunddialog.

Passar certifieringen både små webbutiker och större e-handelsbolag?

Ja. Certifieringen passar mindre nischade webbutiker, direkt-till-konsument-varumärken och större e-handelsbolag. Kärnkraven är desamma och bygger på trygghet, transparens och ansvar.

Påverkar certifieringen vår konvertering och kundernas trygghet?

Många e-handlare använder certifieringen nära kassan, i sidfot, på produktsidor och i kundkommunikation för att minska tvekan, stärka tryggheten och göra det tydligt vem kunden handlar av.

✔ Certification for e-commerce & online businesses

Certification for e-commerce, webshops & online businesses

Online customers see the site and checkout, not the company behind. Certification shows your e-commerce is serious, controlled and safe, with clear contact details, terms and responsibility.

Webshops & e-commerce companies Direct-to-consumer brands Online platforms & digital commerce

Clear company sender behind domain, brand & payment
Company registration & basic finances verified
Focus on terms, deliveries, complaints & customer service

Apply for certification for e-commerce & online business → Read more about how the certification works

Safer purchases & higher conversion

Reduce checkout hesitation by showing the shop is controlled and contactable.

Why certification?

Why is certification important for e-commerce & online businesses?

Online customers cannot see a physical store or staff. Decisions rely on how safe checkout feels. Clear sender, contact paths and accountability become critical.

With certification from CertifieradVerksamhet.se you show your online business is a controlled, transparent and accountable actor with order in company data, contact paths, finances and handling of purchase info, deliveries, terms and customer dialogue.

Strengthen trust with both new and returning customers.
Show you are a serious webshop and trustworthy e-commerce actor.
Reduce hesitation before purchase – especially for new customers or higher order values.
Stand out from actors with unclear sender or weak terms.

We review the company behind – not the assortment or prices.

CertifieradVerksamhet.se does not replace product testing or safety markings. We review:

that the company is correctly registered,
that contact details are clear, working and consistent on the site,
that basic financial stability exists,
that you work structurally with terms, deliveries, complaints, returns and customer service.

This helps customers feel safer placing their order in your webshop or platform.

What’s included?

What we check in e-commerce & online businesses

Core requirements are the same; here is how they surface in e-commerce and digital operations.

Company registration & clear sender on the site

We ensure a registered company stands behind the shop and the same sender appears in footer, terms, order confirmations and invoices.

Contact details, support & case handling

Customers must easily reach you about orders, delivery, invoices, returns or complaints. We ensure contact paths are clear, working and tied to the responsible company.

Purchase info, terms & delivery description

We review how you inform about price, shipping, delivery times, payment options, right of withdrawal, returns, complaints and any subscription terms.

Financial stability & handling of complaints

We run basic financial checks and see how you handle complaints, returns, refunds, disputes and follow-up.

Examples

Examples of e-commerce & online businesses we certify

Certification fits many kinds of digital commerce actors.

Pure webshops
E-commerce companies selling directly via their own webshop to consumers or businesses.

Direct-to-consumer brands
Brands selling directly online without resellers where checkout trust is vital.

Digital commerce platforms & marketplaces
Platforms where customers buy in a digital environment, with or without multiple sellers.

Subscription & membership services
Online businesses with recurring deliveries, memberships or subscription models.

Hybrid operations – store & e-commerce
Businesses combining physical store/showroom with webshop, using the certificate in both.

Niche e-commerce & specialist online shops
Small or mid-size webshops with a niche focus and higher expectations on trust.

FAQ

Common questions about certification for e-commerce & online businesses

Why should an e-commerce or online business certify?

Customers want to know who they buy from and what applies for delivery, returns and complaints. Certification shows you are controlled, with clear contact paths and structured terms and support.

Do you review prices, products or suppliers?

No. We do not replace product testing or price comparisons. We review the company: registration, contact paths, finances and how you handle terms, complaints and customer dialogue.

Is the certification suitable for smaller niche webshops?

Yes. Smaller and niche actors use it to show they are controlled and serious, even with higher order values or trust requirements.

Can certification help increase checkout conversion?

Yes. The certificate is often placed near checkout, in footer and info pages to reduce hesitation and help customers complete purchase.

Does the certification apply if we sell internationally?

Yes. It is based on your registered company and can be used when selling abroad if core requirements are met.

Ready to apply?

Apply for certification for your e-commerce or online business

Want customers to instantly see you are controlled and serious?

Apply now Contact us